Terms of Service
Effective Date: September 2, 2025
Welcome to Iron Promise (“we,” “our,” or “us”). By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our site.
If you do not agree with these Terms, you may not use our website or purchase our products.
1. Eligibility
You must be at least 18 years old to make purchases on our website. By using our site, you confirm that you meet this requirement.
2. Products and Services
We specialize in handcrafted and custom metal art. While we strive for accuracy, all product descriptions, images, and availability are subject to change without notice.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete information.
Payments are processed securely through third-party payment providers. We do not store your full payment details.
We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud or errors in pricing.
4. Shipping and Delivery
We ship orders to the address provided at checkout. Please ensure your information is correct.
Delivery times are estimates and may vary. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.
5. Returns and Refunds
Due to the handcrafted and custom nature of our work, all sales are generally final.
Exceptions for returns or refunds may be considered on a case-by-case basis for damaged or defective items.
To request assistance, contact us at ironpromise1@gmail.com within 7 days of receiving your order.
6. Intellectual Property
All content on our website — including designs, artwork, logos, and text — is the property of Iron Promise and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without our written permission.
7. Prohibited Uses
You agree not to use our site for:
Illegal or unauthorized purposes
Attempting to interfere with website security or functionality
Copying, reselling, or exploiting our services without consent
8. Disclaimer of Warranties
Our products and services are provided “as is” and “as available.” We make no guarantees regarding the accuracy, reliability, or suitability of our site or products for your specific purposes.
9. Limitation of Liability
To the fullest extent permitted by law, Iron Promise is not liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or services.
10. Termination
We reserve the right to suspend or terminate access to our site if you violate these Terms.
11. Governing Law
These Terms shall be governed by and construed under the laws of the state of Indiana, without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Iron Promise
Email: ironpromise1@gmail.com